Assertiveness Skills Training Course in London

Our one day Assertiveness Skills Training Course in London will help you to communicate more confidently.

We now deliver our Assertiveness Skills Training course as an Online Virtual Training Course. Click here for details

Our one day Assertiveness Skills Training Course in London will provide lots of tips and ideas to help you to communicate with confidence in both work and general situations.

Discover how to make simple changes to your language and overall communication style that will have a positive impact on others.

Course Delivery Options

Open Course

Our Assertiveness Skills Training Course is delivered as an open training course in London.

Online Course

Our Assertiveness Skills Training Course is also delivered as a one-day interactive virtual training course.


We can deliver our Assertiveness Skills Training Course on-site at your business in London or as a virtual in-house course.

Open Course Details

We run our Assertiveness Skills course as an open course in London. The course is fun and interactive with plenty of opportunity to practice the skills behind assertiveness.

Here’s our current schedule. To book, click a date below, select the number of delegates, then Add to Booking. Group booking discounts are applied at the next stage.


22Jul9:30 am4:30 pmAssertiveness Skills Training Course in London


19Aug9:30 am4:30 pmAssertiveness Skills Training Course in London


16Sep9:30 am4:30 pmAssertiveness Skills Training Course in London


14Oct9:30 am4:30 pmAssertiveness Skills Training Course in London


11Nov9:30 am4:30 pmAssertiveness Skills Training Course in London


09Dec9:30 am4:30 pmAssertiveness Skills Training Course in London

1 Delegate
£249.00 + VAT

2 Delegates
£236.55 + VAT

3 + Delegates
£211.65 + VAT

Price per delegate. Includes delegate course materials, refreshments, lunch and free access to our eLearning course to keep your skills up to date.

You can see the full schedule of open courses that we deliver by clicking here.

Click a Tab, Get More Details

Here’s all of the details you need about our assertiveness skills training course in London. We’re here to help if you have any other questions. You can see all of the ways to get in touch here.

In this Assertiveness Skills Training Course we aim to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

Those who attend this Assertiveness Skills Training Course in London will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Understand where being assertive fits into your basic rights
  • Know how to adopt their style based on the situation they are in
  • Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Here’s what we cover in our Assertiveness Skills Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?

Aggressive and Passive Behaviours

  • Understanding what assertiveness is not
  • Looking at gut reactions and controlled reactions
  • Understanding the link between these behaviours
  • Body language, language and words associated with assertiveness

Assertive Behaviour

  • How to use different assertive skills and behavious and how to adapt them to different situations
  • How to demonstrate confident communication
  • Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

  • Understanding where gut reactions and unconscious reactions come from
  • Understanding how our reactions can drive aggressive and passive behaviours in others
  • Looking at your own style of communication and that of others to understand how to reduce conflict
  • Asking for what you need and want with confidence
  • Dealing with confrontation and challenges

Different Ways of Being Assertive

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • I statements
  • Power Words
  • Giving feedback

If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.

We can deliver this assertiveness skills training course in-house to a group of up to 12 people at your organisation in London and the surrounding areas.

We can also run this course as a virtual in-house course. This course will be delivered online via web conference. Your team can either connect from the same room or individually from wherever the are based.

We can tweak the course content to align it closer to your business needs.  The course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills.  They will also ensure that everyone leaves with an action plan that details what they will do next.

To find out more about having an assertiveness skills training course delivered in London, fill in the form below and we’ll get back to you.  Be sure to tell us what course you are looking for and in what location.  Alternatively you can call us on 03333 444575.

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The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

4.9 rating
4.9 out of 5 stars (based on 28 reviews)
Very good14%

Assertiveness Skills course in Southampton

5.0 rating
11th February 2020

The course was really interesting and full of really useful, practical tips that I can use both in my professional life and in my personal life. Lynne, the trainer, was interested in my work and used examples from my life to help make the content more applicable to me. She focused on areas I felt weakest in, and helped give me assurance areas I felt the least confident. I felt really confident after the course, as I left with practical skills I knew I could translate into actions. I would highly recommend this course.


Assertiveness Course

5.0 rating
10th February 2020

I found the course very helpful and informative. I have taken a lot of useful information and tools away with me that I can now put into practice.

Jessika Dalby-Randall

Assertiveness Skills

4.0 rating
7th February 2020

I was very impressed with the course. It was professional, well organised and the location at the Clayton Hotel was excellent as were the staff. Tracey Mountain, the trainer, was also excellent. Tracey presented the subject in an engaging and knowledgeable way and facilitated interesting group discussions. Overall, I left the course feeling positive and with enhanced life skills.

Catherine Thomas

Assertiveness Skills Course

5.0 rating
6th February 2020

I really enjoyed the Assertiveness course so much. Tracey Mountain made the course interesting and it was great to understand how to be assertive in an work or home environment.

Rebecca Stone

Assertivness skills – 9th January Newcastle

5.0 rating
13th January 2020

Fantastic training, based on the attendees specific challenges and we were provided with lots of practical applications to take away and use. Many thanks

Bridie Jackson

Download a copy of the assertiveness skills training course overview by clicking here.