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8th June 2011
Leadership and Business Lessons From the Apprentice - Rubbish

This weeks task was all about rubbish! More specifically it was about Logistics, Planning and knowing the value of time and product. The task was to collect rubbish and make a profit from it. Trying to charge more collection than it would to dump as well as looking out for a valuable product that could […]

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5th June 2011
How to Manage Change and Make It Stick

How to manage change and make it stick. This post looks at some of the reasons why change fails and ways to manage change more effectively and successfully

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2nd June 2011
Why Customers are Always Right

In our customer service training course we often hear the term 'the customer is always right'. There is often an argument that this isn't always true. In this post we look at if customers are always right and, if they are, why.

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1st June 2011
Business and Leadership Lessons From the Apprentice - Marketing

This weeks task in The Apprentice was all about creating and marketing pet food. The task was all about creating a brand and a marketing campaign that they would pitch to a group of market specialists. This week saw Vincent in charge of Logic and Glen in charge of Venture. Logic was tasked with Dog […]

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25th May 2011
Lessons In Sales Skills From the Apprentice

This weeks episode of the Apprentice saw the teams tasked with choosing and selling a range of beauty treatments and peripheral products. After a switch around in the teams, Lord Sugar this week chose the Team Leaders - Zoe for team Venture and Felicity for team logic. The first task was to choose the location […]

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