Assertiveness Skills Training Course in the North East
We deliver our Assertiveness Skills courses in Newcastle, Gateshead, Sunderland, Durham, Middlesbrough, Teesside, Stockton and Darlington as well as other locations in the North East and across the UK. We deliver the course as an open training course or at your business location and the course is delivered as a face to face course and a live virtual online course.
One Day Course | Delivered across the North East | CPD Accredited
Want to communicate more confidently and effectively?
Read on to find out how our assertiveness skills course in the North East will help use the skills and techniques behind assertiveness to communicate with confidence and achieve better outcomes.
Assertiveness Skills Course the North East – The Details
Flick through the tabs below to see all the details about our assertiveness skills training in the North East.
Course Highlights
Here’s some quick information about our leadership skills course in :
- 1-day training course delivered in-person
- Delivered across the North East
- Price includes refreshments, lunch and training materials
- CPD Accredited – this course equates to 5.5 hours of CPD
- Booking is easy. Just select a date and click Book Now!
Course Aim
Our Assertiveness Skills Training Course in the North East will provide you with the skills and approaches to communicate more confidently with others.
By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.
Alongside this, the course will introduce you to practical tips and techniques to help build confidence and self-esteem.
You will be able to share your experiences with others and learn more about your individual communication style and others to help you deal with and reduce conflict. You will also have plenty of opportunities to practice the skills in a safe and controlled environment.
Course Objectives
By attending this assertiveness skills course you will:
- Understand why and when you will need to be assertive
- Be able to identify the characteristics of aggressive, passive and assertive behaviour
- Recognise different situations where you will need to be assertive and apply the necessary skills
- Understand how your body language, language and interactions with others drives different behaviours in them
- Have built confidence in having difficult conversations with others
- Be able to use the skills to influence others effectively to change attitude and improve performance
Course Content
Here’s what we cover in our assertiveness skills training course in the North East
What is Assertiveness?- An introduction to what Assertiveness is and what it means
- Why be assertive?
- Understanding what assertiveness is not
- Looking at gut reactions and controlled reactions
- Understanding the link between these behaviours
- Body language, language and words associated with assertiveness
- How to use different assertive skills and behavious and how to adapt them to different situations
- How to demonstrate confident communication
- Using controlled responses and not a gut reaction
- Understanding where gut reactions and unconscious reactions come from
- Understanding how our reactions can drive aggressive and passive behaviours in others
- Looking at your own style of communication and that of others to understand how to reduce conflict
- Asking for what you need and want with confidence
- Dealing with confrontation and challenges
- Bill of rights – What is this and what does it mean?
- Broken Record
- I statements
- Power Words
- Giving feedback
When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.
Accreditation
This course equates to 5.5 hours of CPD. After completing the course you will receive your CPD certificate and learning path document as record of your attendance.
Download the Course Brochure
Download a copy of our Assertiveness Skills training course brochure below.
Who Should Attend our Assertiveness Skills Training Course?
This assertiveness skills training course is for anyone who would like to communicate with more confidence in any situation.
If you want to:
- Feel more confident when you communicate
- Get more positive responses from others when you communicate
- Achieve better results
- Be able to deal with others who are aggressive or passive
- Have more credibility and authority in your field
- Feel more positive about yourself
The course is suitable for people of all levels and in all roles and industries. The skills from the course are also appropriate for both work and personal situations.