Microsoft Outlook Introduction Training Course

Course Aim

Course Objectives

Those who attend this Microsoft Outlook Introduction Training Course will be able to:

• Find their way around Microsoft outlook
• Confidently use the email functions
• Create folders and organise emails
• Build an address book and know how to keep contact information up to date
• Create and maintain a calendar
• Create tasks and to-do lists.

Course Content

Here’s what we cover in our Microsoft Outlook Introduction training course:

An Overview of Outlook

• Outlook main screens, the ribbon, menu options and toolbar
• The navigation and preview panes
• The to-do bar
• The other main areas of Outlook
• The Address Book
• Understanding the functions of the address book
• Address lists
• Adding and editing contacts
• Distribution lists

Emails

• Creating an email
• The To, CC and BCC functions
• Composing and formatting emails
• Adding a signature
• Open, closing and reading emails
• Reply to, reply to all and forwarding emails
• Attaching files to be sent with an email
• Importance and sensitivity options
• Read receipts and delivery reports
• Creating folders and email rules for orgainising emails

Calendar

• Create an Outlook calendar
• Add appointments
• Schedule a meeting and invite participants
• Creating and viewing other calendars
• Sharing calendars
• Setting reminders
• Using the categories function

Tasks and To-Do Lists

• Add a new task and edit existing tasks
• Setting reminders
• Create a re-occurring task
• Delegate tasks to others
• Sending status reports
• Entering and editing notes to tasks
• Categorising and colouring tasks
• Add a colour note
• Forward notes to others
• Saving notes to your desktop