Online Assertiveness Skills Training Course

The aim of this Online Assertiveness Skills Training Course is to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

Those who attend this Assertiveness Skills Training Course will:

• Be able to recognise Aggressive, Passive and Assertive behaviour
• Understand where being assertive fits into your basic rights
• Know how to adapt their style based on the situation they are in
• Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
• Know how to deal with confrontation and challenges in a confident manner
• Be able to apply the skills necessary to be more assertive

Here’s what we cover in our Online Assertiveness Skills Training Course:

What is Assertiveness?

• An introduction to what Assertiveness is and what it means
• Why be assertive?

Aggressive and Passive Behaviours

• Understanding what assertiveness is not
• Looking at gut reactions and controlled reactions
• Understanding the link between these behaviours
• Body language, language and words associated with assertiveness

Assertive Behaviour

• How to use different assertive skills and behavious and how to adapt them to different situations
• How to demonstrate confident communication
• Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

• Understanding where gut reactions and unconscious reactions come from
• Understanding how our reactions can drive aggressive and passive behaviours in others
• Looking at your own style of communication and that of others to understand how to reduce conflict
• Asking for what you need and want with confidence
• Dealing with confrontation and challenges

Different Ways of Being Assertive

• Bill of rights – What is this and what does it mean?
• Broken Record
• I statements
• Power Words
• Giving feedback

We can deliver this Assertiveness Skills training course as an in-house virtual course for your business.

What is a Virtual Training Course you may ask? Rather than have our trainer travel to you to deliver a course, our trainer will join you via our conference system to deliver the course.

It means you can get your team together where ever they are based. You can get the team together in the same room. Or, have individuals join from where they are based.

Our Virtual Training Courses are short. Usually, no more than 3 hours and we deliver them in selected subjects.

Because there is no travel involved, they are very cost-effective and good for the environment too.

We’ve made sure that you don’t lose any of the benefits of having a trainer with you in the room. Our Virtual Training Courses are still interactive, come with training materials and also include exercises, case studies and discussions.

To find out more about having an in-house virtual online time management training course delivered for your business, fill in the form below and we’ll get back to you.  Be sure to tell us what course you are looking for.  Alternatively you can call us on 03333 444575.

The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

Download a copy of the Online Assertiveness Skills course overview by clicking here.