Online Assertiveness Skills Training Course

Our one day online Assertiveness Skills training course will provide skills and a toolkit to help you to communicate with confidence.

Course Delivery Options

Online Public Open Course
£195 + VAT per person
Group discounts available
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For Your Team
Delivered Online
Contact us for a quote
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Looking for our 1-day classroom based course? You will find this by clicking here.
Course Overview

Here’s all of the details you need about our online Assertiveness Skills training course. We’re here to help if you have any other questions. You can see all of the ways to get in touch on our contact us page.

The aim of this Online Assertiveness Skills Training Course is to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

Those who attend this Assertiveness Skills Training Course will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Understand where being assertive fits into your basic rights
  • Know how to adapt their style based on the situation they are in
  • Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Here’s what we cover in our Online Assertiveness Skills Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?

Aggressive and Passive Behaviours

  • Understanding what assertiveness is not
  • Looking at gut reactions and controlled reactions
  • Understanding the link between these behaviours
  • Body language, language and words associated with assertiveness

Assertive Behaviour

  • How to use different assertive skills and behavious and how to adapt them to different situations
  • How to demonstrate confident communication
  • Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

  • Understanding where gut reactions and unconscious reactions come from
  • Understanding how our reactions can drive aggressive and passive behaviours in others
  • Looking at your own style of communication and that of others to understand how to reduce conflict
  • Asking for what you need and want with confidence
  • Dealing with confrontation and challenges

Different Ways of Being Assertive

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • I statements
  • Power Words
  • Giving feedback

Download a copy of the Online Assertiveness Skills course overview by clicking here.

Training Course Schedule

Here’s our current online Assertiveness Skills training course schedule. To book, select a date below and click Book Now. We’ll send the details of how to connect to your course a few days before the course date.

1 Delegate
£195.00 + VAT

2 Delegates
£185.25 + VAT

3 + Delegates
£165.75 + VAT

9.30am to 4.00pm

Price per delegate. Includes delegate course materials and free access to our eLearning course to keep your skills up to date.

You can see the full schedule of open courses that we deliver by clicking here.

Please note. Our pricing is per person and not connection. As such, buying one space extends one person to take the course. If we suspect that more than one person is using a connection when only one place has been purchased, we reserve the right to terminate the connection without refund.

Please book the correct number of spaces for those taking the course.
Bring In-House

We can deliver this Assertiveness Skills training course as an in-house course for your business. We can deliver this as either a virtual online course or in person at your organisation. To find out more about how in-house delivery works and to get a quote, click below.
In-House Course Details


The reviews below are submitted by past delegates who have attended our Online Assertiveness Skills training course. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

4.8 out of 5 stars (based on 5 reviews) 
Very good20%
Excellent training course

This is a fantastic training session aimed at all levels of employees. It provided strategies and techniques to be more assertive in my role and areas of improvements I could make to allow me to be Read More more assertive. The trainer is excellent and it is a very worthwhile course.

-Claire Hastie – 22nd October 2020 – Online Assertiveness Skills Training Course

Assertiveness – not agression

It was a good learning experience (online). The tutor was very informative and we discussed different issues when we felt unable to say ‘no’ colleagues. We discussed ways to protect ourselves Read More without being aggressive. How to use words more effectively, to pause.

-Elaine Glenister – 22nd October 2020 – Online Assertiveness Skills Training Course

Assertiveness Skills Training Feedback

I would strongly recommend this course to anyone looking to further understand and develop assertiveness skills in both a personal and professional capacity. This course helps build knowledge of the Read More different types of assertiveness and how this can impact effective communication and provides techniques on how to navigate situations where you may be faced with different assertive styles. This course really helped develop my confidence in being more assertive at work and how to appropriately communicate with others.

-Katy Corfield – 31st July 2020 – Online Assertiveness Skills Training Course

Assertiveness Skills

A great course, packed full of great tips. This was a first online session for Revolution Learning and it was executed very professionally, with three trainers present which tripled the value in terms Read More of knowledge, experience and tips shared. I’d certainly recommend this course to anyone who wants to communicate with greater impact and effectiveness. Thanks Revolution Learning.

-Lisa Butterworth – 2nd April 2020 – Online Assertiveness Skills Training Course

Assertiveness TRaining Online Course

I found the trainer and the other Revolution training staff very helpful and informative. The presentation was very detailed and had lots of Psychological approaches and theories of Assertiveness Read More which was very good.
It was very difficult for the trainer to fully engage with us as the training was online and he handled it well but if it was a classroom based course I think we would have been more involved and engaged.
The only thing I would say is that it would have been better to include more about what assertiveness is. There was lots of theories of behaviour and communication styles but I don’t think any of them specifically explained assertiveness.
But it was very informative and well delivered and I would definitely use Revolution training again.

-Greg Ead – 2nd April 2020 – Online Assertiveness Skills Training Course