Online Managing Performance Training Course
Our one day online Managing Performance training course will provide practical tools and approaches to use when team members do not perform to the standards that are required of them.

This Online Managing Performance Training Course looks at the responsibility of the leader for managing performance, what the leader should do to set performance standards and manage against them and what do to if performance drops below standard.
Those who attend this online Managing Performance Training Course will:
- Know what their responsibilities are around managing performance
- Be able to set clear goals and objectives and monitor them
- Be able to list what the common causes of under-performance are
- Know how to identify what is causing under-performance
- Be able to have effective conversations about performance with their team members
- Know what the other options are should performance not improve
Your Responsibilities, Why Get is Right?
- What is Managing Performance?
- What are your responsibilities surrounding managing performance?
- Why do we need to get it right?
High Performing Teams and Individuals
- What are the characteristics of high performing teams and individuals?
- How can a leader maintain high performance?
Setting Goals and Targets
- Why set goals and targets
- Setting SMART goals and targets
- Monitoring progress
Why do People Underperform?
- What is underperformance?
- What causes under-performance and what control do you have over it?
- What is Capability and Conduct and why you need to know
- How to deal with the above
Performance Discussions
- Using questioning to tackle underperformance
- Building a clear action plan
- Holding difficult conversations
The Next Stage
- Moving the process into disciplinary
Download a copy of the Online Managing Performance course overview by Download a copy of the online managing performance training course overview by clicking here.
1 Delegate
£195.00 + VAT
2 Delegates
£185.25 + VAT
3 + Delegates
£165.75 + VAT
Timing
9.30am to 4.00pm
Price per delegate. Includes delegate course materials.
You can see the full schedule of open courses that we deliver by clicking here.
Reviews
The reviews below are submitted by past delegates who have attended our Online Managing Performance training course. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.
From finding the website to completing the course, I found the whole experience great. I found the website through a google search and although I had never heard of the company before, the Read More information on the website was so thorough and informative that I was confident that I had found a course that would meet my needs and was going to be delivered in a style and at a time that suited me. Communication was great from start to finish, simple instructions, easy to join the online course. I had a small technical issue and this was very promptly sorted out in a friendly manner. The course itself was brilliant. The tutor was professional, friendly, engaging and very knowledgeable. I gained so much throughout the day, knowledge, ideas and practical tips. The course was adapted to my needs and I can honestly say the experience exceeded my expectations. I would highly recommend the company and look forward to doing more courses with them again in the future.
-Katie Spence – 20th August 2020 – Online Managing Performance Training Course