Online Upselling Skills Training Course
Our one day Online Upselling Skills training course will provide useful tips and techniques for generating more sales by effectively upselling additional products and services to your customers.
Our Online Upselling Skills training course will provide useful tips and techniques for generating more sales by effectively upselling additional products and services to your customers.
Those who attend this Online Upselling Skills Training Course will:
- Be able to identify up-sell opportunities
- Know when to up-sell
- Be able to introduce products to customers without feeling bad about it
- Using upsells to add value and provide a better customer experience
What is Upselling
- What is upselling
- The benefits of upselling
- The issues with upselling
What to Promote
- Deciding what to promote
- Deciding what to cross/upsell
- When is best t upsell in the sales process
Sales Through Service
- Establishing customer needs through rapport and conversation
- Moving toward the upsell
- Matching the upsell to the information you found
- Presenting the upsell
- Why do people object
- How to overcome objections without being pushy
Closing the Sale
- How to move toward closing the sale
£195.00 + VAT
£185.25 + VAT
3 + Delegates
£165.75 + VAT
9.30am to 4.00pm
Price per delegate. Includes delegate course materials.
You can see the full schedule of open courses that we deliver by clicking here.
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