Online Upselling Skills Training Course
Our half day Online Upselling Skills training course will provide useful tips and techniques for generating more sales by effectively upselling additional products and services to your customers.
Increase revenue and profitability by understanding how to upsell further products and services to your customers. Maintain the relationship that you have with them by not being too pushy, but show that you are adding value.
Course Delivery Options
Online Course Details
We run our Upselling Skills course as a virtual online training course. The course provides a practical toolkit and is delivered in half a day. Despite being online, we try to keep these sessions as interactive as our classroom based courses.
Virtual Online Courses are delivered live by one of our trainers via our online conference system and form part of our online and virtual training service Skills Garage.
Here’s our current online Upselling Skills training course schedule. To book, click a date below, select the number of delegates, then Add to Booking. We’ll send the details of how to connect to your course a few days before the course date.
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Our Online Upselling Skills training course will provide useful tips and techniques for generating more sales by effectively upselling additional products and services to your customers.
Those who attend this Online Upselling Skills Training Course will:
- Be able to identify up-sell opportunities
- Know when to up-sell
- Be able to introduce products to customers without feeling bad about it
- Using upsells to add value and provide a better customer experience
What is Upselling
- What is upselling
- The benefits of upselling
- The issues with upselling
What to Promote
- Deciding what to promote
- Deciding what to cross/upsell
- When is best t upsell in the sales process
Sales Through Service
- Establishing customer needs through rapport and conversation
- Moving toward the upsell
- Matching the upsell to the information you found
- Presenting the upsell
- Why do people object
- How to overcome objections without being pushy
Closing the Sale
- How to move toward closing the sale
We can deliver this Upselling Skills training course as an in-house virtual course for your business.
What is a Virtual Training Course you may ask? Rather than have our trainer travel to you to deliver a course, our trainer will join you via our conference system to deliver the course.
It means you can get your team together where ever they are based. You can get the team together in the same room. Or, have individuals join from where they are based.
Our Virtual Training Courses are short. Usually, no more than 3 hours and we deliver them in selected subjects.
Because there is no travel involved, they are very cost-effective and good for the environment too.
We’ve made sure that you don’t lose any of the benefits of having a trainer with you in the room. Our Virtual Training Courses are still interactive, come with training materials and also include exercises, case studies and discussions.
To find out more about having an in-house virtual online time management training course delivered for your business, fill in the form below and we’ll get back to you. Be sure to tell us what course you are looking for. Alternatively you can call us on 03333 444575.
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