Team Leader/Supervisor Skills Training Course

It is a very exciting time when people get promoted into management and leadership positions, but it can also strike fear into people who are not properly prepared for the day-to-day expectations that are put on a manager or a leader.

Our Team Leader/Supervisor Training Course aims to give attendees a sound grounding in their new career by providing the essential skills required to manage and lead effectively.

Although targeted at newly promoted leaders or those identified as potential leaders, the course can easily be adapted to meet the requirements of existing leaders who are in need of a refresher or who want to acquire new skills.

Those who attend this Team Leader/Supervisor Skills Training Course will:

• Be able to confidently plan their daily activities
• Know how to get the maximum performance out of their team members
• Be able to motivate themselves and their team members
• Understand when to manage and when to lead
• Be able to deal with difficult situations with confidence
• Be able to demonstrate a range of leadership techniques and understand when each should be used

Here’s what we cover in our Team Leader/Supervisor Skills Training Course:

What is Leadership?

• Defining what is meant by leadership
• The differences between leadership and management

Leadership Skills

• What are the skills required to be an effective leader and manager?
• Exploring why these skills are needed
• Using a simple leadership model to understand how it’s done
• Looking at a range of leadership approaches

Team Leadership/Supervisor Skills

• Questioning and Listening
• Motivating and Inspiring the Team
• Assertiveness
• Influential Communication
• Resource, individual and team planning

Managing Performance

• Dealing with Under-Performance
• Setting SMART Goals and Objectives
• Using management information
• Effective Performance Discussions
• Performance and Development Planning
• Dealing with HR Issues

Decision Making and Problem Solving

• Pro-actively Identifying Problems
• Problem Solving Tools
• How to Make Effective Decisions
• Managing Change

Skills Practice

• An opportunity to practice the skills

If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.

We can deliver this Team Leader/Supervisor Skills training course in-house to a group of up to 12 people at your organisation anywhere in the UK

We can tweak the course content to align it closer to your business needs.  The course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills.  They will also ensure that everyone leaves with an action plan that details what they will do next.

To find out more about having a Team Leader/Supervisor Skills training course delivered, fill in the form below and we’ll get back to you.  Be sure to tell us what course you are looking for and in what location.  Alternatively you can call us on 03333 444575.

The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

Download a copy of the Team Leader/Supervisor Skills training course overview by clicking here.