Telephony skills Course Feedback
Rachel was an excellent teacher and was extremely easy to listen to and get along with. Great knowledge of topics and was able to convey ideas and thoughts clearly.
-Connor McDonald – 24/10/2025 – Telephone Skills
Course Reviews
Telephone Skills Training Course Reviews
Explore every piece of feedback we’ve collected from delegates on our Telephone Skills course. Reviews update automatically as new feedback comes in.
We publish every review left for our Telephone Skills training course so you can see how delegates rate the experience. Browse the complete list below to hear what others thought before you book.
All reviews for this course
Browse every published review below.
4.8
4.8 out of 5 stars (based on 12 reviews)
5★ 10
4★ 2
3★ 0
2★ 0
1★ 0
Telephone Skills
No, Rachel was great and kept us engaged all day
-Lewis Cochrane – 23/10/2025 – Telephone Skills
Marianna
Overall, I really enjoyed the course. It was well-paced, practical, and delivered in a way that kept me engaged throughout. The trainer clearly knew the subject and created a comfortable space for everyone to participate. Thanks for a great session.
-Marianna Borshchyk – 09/04/2025 – Telephone Skills
Lynne Robson was amazing!! Great interaction with the group and we all came away with plenty of new skills - Thanks again :)
Lynne Robson was amazing!! Great interaction with the group and we all came away with plenty of new skills - Thanks again :)
-Luca Miceli – 13/06/2024
Amazing course!
Didn't know what to expect going in but it was blown away by how interactive and fun the course was.
-Zack Lobban – 07/06/2024
Telephone Skills
-Abbie Shearer – 25/04/2024 – Telephone Skills
Untitled review
-Neil Baker – 19/12/2023
TELEPHONE SKILLS COURSE
I completed a telephone skills / telesales course with Andrew on 12/09. I can't express enough how helpful and informative he was throughout the entirety of the course, and the degree of knowledge he displayed for all modules. He took the time to explain everything in depth and in a range of contexts to ensure i fully understood the content. He progressed through all topics well and made sure to ask a range of questions throughout to test my knowledge. I recommend this course highly to anyone looking to gain confidence and skills in telephone communications for both inbound and outbound calls.
-Ellie Foster – 13/09/2023 – Telephone Skills
Telephone skills course
I recently attended a telephone skills course . The trainer was excellent, making the session interesting and engaging. The small group setting allowed for personalised attention and meaningful discussions. Through practical exercises, I learned how to handle different situations more effectively. Overall, it was a good course that boosted my confidence and equipped me with valuable skills for professional interactions.
-Zowie Jackson – 20/06/2023 – Telephone Skills
Interesting and useful
The training was very interesting. I learned new things about how to approach prospects. The training was well educated and very pleasant to talk to.
-Katarina Rak – 10/05/2023
Great course
100% recommended
-Javier Soto – 17/03/2022
Telephone Skills
-Adam Bucknall – 16/03/2022 – Telephone Skills