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Communication Skills Training Course in Norwich

Our 1-day Communication Skills training course is delivered as an open course in Norwich or online. We can also deliver the course in-house just for your business as an in-person course across the East of England or a live virtual online course.

Communication Skills Course Highlights

Here’s some quick information about our Communication Skills course in Norwich:

  • 1-day training course delivered in-person in Norwich or online
  • Delivered anywhere in the UK as an in-house course
  • Booking is easy. Just select a location, a date and hit Book Now!

Communication Skills Course Norwich – The Details

Flick through the tabs below to see all the details about our Communication Skills training course in Norwich.

Course Overview

Course Aim

In this Communication Skills Training Course in Norwich, we look at the different methods of communication, how you can select the best method, as well as using the Transactional Analysis theory to understand how you should communicate more effectively.

Communication isn’t just about selecting the right tool. The way you portray yourself across different communication channels is also important, and in this session, we look at the behaviours required to demonstrate effective communication.

The course will provide lots of tips and ideas to help you adapt your style of communication to get your message across to others. We'll show you how to build better relationships and use a range of communication methods.

Course Objectives

By attending this Communication Skills training course, you will:

  • Understand the advantages and disadvantages of the different methods of communication available
  • Know why choosing the correct method of communication for the message is vitally important
  • Know why communication breaks down, and the skills required to ensure communication is effective
  • Be able to demonstrate reactions and behaviours associated with communication.

Course Content

Here's what we cover in our Communication Skills training course in Norwich.

Why Improve Communication Skills
  • Looking at why it is important to improve/change the way you communicate in life and in business
Methods of Communication
  • What are the different methods or channels of communication available to you
  • What are the pro’s and cons of each method
  • How to choose the best method for what you want to communicate
Communication Skills
  • What are the skills required to communicate effectively?
  • What to consider when communicating
  • The Communication Cycle
  • Questioning and Listening
Communication Barriers
  • What are the common barriers that stop communication from being effective?
  • How to spot a barrier
  • How to reduce the impact the barrier has on communication or, better still, remove the barrier altogether
Communication Theory
  • Understanding Transactional Analysis and how to use it to communicate more effectively
Meetings
  • How to structure a meeting to best get your message across
  • Dealing with different behaviours in meeting.

When you bring this Communication Skills course in-house, the content above can be tweaked and changed to meet the needs of your team.

Download the Course Brochure

Download a copy of our Communication Skills training course brochure below.

Download Communication Skills Course Brochure

Our Approach

No PowerPoint

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses. Instead we use more creative ways to deliver content and generate discussion.

Always Interactive

No matter how you attend, our courses are interactive and designed specifically for the delivery method being used.

Practical Tools

We minimise theory and focus on practical tools you can take away and use immediately in the workplace.

Clear Pricing

Transparent pricing for open courses and clear all-inclusive quotes for in-house and bespoke work.

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