Communication

Dealing With Non Assertive People
A common discussion that comes up in our Assertiveness Skills training course is around dealing with non-assertive people. Those are the people who are either aggressive or passive. In this post, we share some quick tips in how to deal with someone who isn't being assertive.

People Are Not Mushrooms – Don’t Keep Them In The Dark
Do you have a communication strategy that serves to keep your team and people in your organisation updated? People don't like to be kept in the dark and, in this post, we look at the impact of not communicating and the benefits of having a more planned approach to communication.