Let’s face it, being assertive at work isn’t always easy. If you’ve ever found yourself nodding along to something you disagree with or keeping quiet when you should speak up, you’re not alone! Assertiveness is about confidently expressing your thoughts, needs and boundaries, while still respecting others. Luckily, becoming more assertive doesn’t mean turning into a bulldozer – it’s about striking the perfect balance. Here are five fun and practical ways you can boost your assertiveness skills and make your voice heard (without the drama).
Start with Self-Awareness
The first step to being more assertive is knowing what you want and need. Sounds simple, right? But in the hustle and bustle of work, we often forget to check in with ourselves. Take a moment before meetings or conversations to jot down what you want to achieve, where your boundaries are, and what’s most important to you. This sort of self-check-in not only boosts your confidence, but also makes you less likely to agree to things you’ll later regret. Try this: before your next tricky conversation, write down three things you want to communicate and three things you’re not willing to compromise on. You’ll be amazed at how much more focused (and assertive) you feel!
Master the Art of Saying No (Nicely)
For many of us, saying no is the hardest part of being assertive. But remember – every yes you say is a no to something else! The trick is to use positive language and offer alternatives. Instead of a flat-out no, try phrases like ‘I’d love to help, but I’m at capacity right now’ or ‘Let’s see if we can reschedule for next week’. Practise these phrases out loud (yes, really – talking to yourself can help!) and you’ll soon find that saying no doesn’t have to feel awkward or uncomfortable. It’s all about setting boundaries in a friendly, down-to-earth way.
Use ‘I’ Statements for Clear Communication
Assertive people don’t beat around the bush, but they also don’t steamroll others. One easy tip is to use ‘I’ statements – these help you own your feelings and needs without sounding accusatory. For example, instead of saying ‘You never give me enough notice’, try ‘I feel under pressure when I’m not given enough time to prepare’. This little tweak can turn a potential conflict into a constructive conversation. Give it a go at your next team meeting or in an email – you’ll come across as confident, clear, and respectful.
Watch Your Body Language
Did you know that most of our communication is non-verbal? You can say all the right things, but if your body language says otherwise, people will pick up on it! Stand tall, make eye contact, and avoid crossing your arms. A relaxed, open posture makes you seem more approachable and confident. One fun trick: practise your ‘assertive stance’ in front of the mirror before a big meeting. Not only is it good for your confidence, but it might just give you a laugh too!
Keep Your Cool Under Pressure
Assertiveness isn’t about winning every argument – it’s about staying calm and collected, even when things get heated. If you feel your temper rising or nerves kicking in, pause for a deep breath (or three). If you need more time, it’s perfectly fine to say, ‘Let me have a think about that and get back to you’. This shows you’re taking the situation seriously without reacting rashly. Remember, staying cool is often the most assertive move you can make!
Ready to Build Your Assertiveness Skills?
Assertiveness is a skill anyone can learn – and the best part is, the more you practise, the easier it gets. If you’re keen to boost your confidence, communicate more clearly, and handle tricky situations with ease, our Assertiveness Skills Training Course is the perfect next step. Delivered online or in-person, our down-to-earth trainers will help you find your assertive voice (without turning you into a robot or a bulldozer!). Find out more and book your place here – your future, more confident self will thank you!
