Customer Service

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Customer Service
Sales Skills That Sell: Down-to-Earth Tips to Boost Your Success

In this post, we explore practical tips on how to connect more effectively with customers, handle objections confidently, and build long-term relationships to boost sales results in a UK workplace. Discover simple yet powerful strategies, from asking better questions to sharing stories, that can help you elevate your sales approach and confidence.

Customer Service
How to Deliver Outstanding Customer Service: Fun, Down-to-Earth Tips for UK Workplaces

In this post, we explore practical tips for delivering outstanding customer service in the UK, emphasizing the importance of first impressions, active listening, and staying positive. We also highlight how going the extra mile, handling complaints effectively, and bringing personality to interactions can turn customers into loyal supporters.

Customer Service
Sales Skills for the Real World: Practical, Fun Tips to Boost Your Sales Confidence

In this post, we explore practical and approachable tips to help you build genuine connections, boost confidence, and succeed in sales without relying on pushy tactics or cheesy scripts. Discover how curiosity, active listening, storytelling, and practicing regularly can transform your sales skills and outlook.

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No PowerPoint

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses. Instead we use more creative ways to deliver content and generate discussion.

Always Interactive

No matter how you attend, our courses are interactive and designed specifically for the delivery method being used.

Practical Tools

We minimise theory and focus on practical tools you can take away and use immediately in the workplace.

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