Blog Posts
Read our free blog posts and gain knowledge, insights, tips and techniques
Interviewing Skills That Get Results: Fun, Down-to-Earth Tips for Confident Hiring
Attitude and Behaviour
When it comes to hiring new team members, interviews can feel a bit daunting, even for the most seasoned professionals. But here’s the good news – with the right approach, interviewing can be both enjoyable and effective. Whether you’re new to interviewing or simply want to up your game, these practical, down-to-earth tips will help ... Read more
Unlocking Emotional Intelligence at Work: Fun, Down-to-Earth Tips for a Friendlier Workplace
Attitude and Behaviour
Emotional intelligence is one of those buzzwords you hear a lot these days, but what does it really mean for your day-to-day work life? If you have ever found yourself struggling to handle tricky conversations, feeling rattled by criticism, or unsure how to motivate others, chances are a boost in emotional intelligence could make all ... Read more
Dealing With Difficult People at Work: Fun, Practical Tips for a Happier Workplace
Attitude and Behaviour
Let’s be honest, we’ve all had moments at work where someone’s behaviour has tested our patience. Whether it’s a colleague who always seems to have the last word, a customer with endless complaints, or a manager who’s a bit heavy-handed, dealing with difficult people is part and parcel of working life. The good news is ... Read more
How to Build Teamwork and Collaboration: Down-to-Earth Tips for UK Workplaces
Teamwork and collaboration are the heart and soul of any successful workplace. When people truly work together, they bounce ideas around, solve problems faster, and make coming to work a whole lot more enjoyable. Whether you are in a buzzing open-plan office or connecting with colleagues online, a strong team spirit can transform the way ... Read more
Boosting Your Commercial Awareness: Practical, Down-to-Earth Tips for UK Professionals
Attitude and Behaviour
Want to stand out at work, make smarter decisions and show you really get how business works? That’s where commercial awareness comes in! Whether you’re just starting out or you’ve been around the professional block, building your commercial awareness is a game-changer for your career and your company. Don’t worry, you don’t need an MBA ... Read more
How to Deliver Outstanding Customer Service: Fun, Down-to-Earth Tips for UK Workplaces
Customer Service
Outstanding customer service is the secret sauce that keeps customers coming back for more. In the UK, where competition is fierce and expectations are sky-high, giving your customers a brilliant experience every time is more important than ever. Whether you’re on the phones, working the shop floor or supporting clients online, these practical, fun and ... Read more
How to Build Brilliant Business Networks: Fun, Practical Tips for UK Professionals
Attitude and Behaviour
Let’s face it, the word networking can strike fear into even the bravest of UK professionals. Whether you imagine awkward roomfuls of strangers, a pile of business cards gathering dust, or endless small talk, you’re not alone. The good news is, business networking doesn’t have to be cringeworthy—or boring! In fact, with the right approach, ... Read more
How to Build a High-Performing Team: Fun, Down-to-Earth Tips for UK Workplaces
Attitude and Behaviour
Building a high-performing team can feel like trying to solve a Rubik’s Cube with your eyes closed, but with the right approach, it’s much more fun (and a lot less frustrating). Whether you’re leading a new group or looking to turn your existing team into a well-oiled machine, the secret is blending practical techniques with ... Read more
How to Nail Performance Conversations: Down-to-Earth Tips for UK Managers
Attitude and Behaviour
Performance conversations at work can feel a bit daunting, can’t they? Whether you’re a brand-new people manager or a seasoned leader, giving feedback and guiding your team through performance chats is one of the most important – and sometimes trickiest – parts of the job. The good news? With the right approach, these conversations can ... Read more
Boosting Commercial Awareness at Work: Practical, Down-to-Earth Tips for UK Professionals
Attitude and Behaviour
Ever wondered why some people always seem to make spot-on business decisions, spot trends before anyone else, or just seem to have a sixth sense for what makes a business tick? That, in a nutshell, is commercial awareness. But don’t worry, you don’t need to be a business whizz or spend your evenings glued to ... Read more
