Communication Skills

In this article, we explore the 7 Cs of Communication and how they can help ensure your messages are clear, concise, and effective in various communication methods. We also discuss how these principles can be applied to improve both verbal and written communication, enhancing understanding and engagement.

In this article, we explore the newsreader style presentation structure, a simple yet effective way to organize an engaging presentation with a clear beginning, middle, and end. It covers how to introduce your main points, deliver the content, and reinforce key messages to ensure your audience stays engaged and retains the information.

In this article, we explore the questioning funnel technique, which helps improve how questions are asked across various contexts such as sales, coaching, and problem-solving. It highlights the three key areas of questions—open, probing, and closed—and explains how to use them in sequence to gather accurate information effectively.

In this article, we explore the balanced conversation cycle, a simple model emphasizing the importance of two-way communication. It highlights how the four stages—inform, invite, listen, and acknowledge—can be effectively applied to build stronger relationships.

In this article, we explore the positive and negative enquiry technique, a skill used in assertiveness training to handle praise and criticism by encouraging detailed responses and ensuring feedback is validated. We also examine how applying this technique effectively involves maintaining sincerity, curiosity, and a non-defensive attitude when responding to different types of feedback.

In this article, we explore the fogging technique as an assertiveness tool that helps calm confrontations and reduce aggression by responding in a controlled and agreeable manner. We also discuss how to effectively apply this technique and integrate it with other assertiveness methods for better conflict management.