Assertiveness Skills Training Course

Do you want to be able to communicate confidently and effectively and achieve better outcomes when you communicate?

Our CPD Accredited Assertiveness Skills training course will help you to learn the skills and techniques behind assertiveness that will help you to communicate with confidence.

Our Assertiveness Skills training course is delivered as an open course in 19 locations across the UK, online or at your business location. We deliver the course as a face to face course, a live virtual online course and an eLearning training course.

Assertiveness Skills Training Course
Interactive Sessions
We'll help you put the tools and approaches from your Assertiveness Skills course into practice
Practical Tools

Learn how to communicate more confidently with some easy to use assertiveness tools and approaches
CPD Accredited

Accredited by the CPD Standards Office and equates to 5.5 units of CPD

Assertiveness Skills Course Details

Course Overview
Who Should Attend?
What You Get
FAQ's
Delivery Options
Reviews

Course Aims

Our Assertiveness Skills Training Course will provide you with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce you to practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

Course Objectives

By attending this assertiveness skills course you will:

  • Understand why and when you will need to be assertive
  • Be able to identify the characteristics of aggressive, passive and assertive behaviour
  • Recognise different situations where you will need to be assertive and apply the necessary skills
  • Understand how your body language, language and interactions with others drives different behaviours in them
  • Have built confidence in having difficult conversations with others
  • Be able to use the skills to influence others effectively to change attitude and improve performance
Assertiveness Skills Tip
Talk to yourself: Assertiveness and confidence are inter-related. Increase your confidence by adopting more winning self- talk.

Here's what we cover in our Assertiveness Skills Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?

Aggressive and Passive Behaviours

  • Understanding what assertiveness is not
  • Looking at gut reactions and controlled reactions
  • Understanding the link between these behaviours
  • Body language, language and words associated with assertiveness

Assertive Behaviour

  • How to use different assertive skills and behavious and how to adapt them to different situations
  • How to demonstrate confident communication
  • Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

  • Understanding where gut reactions and unconscious reactions come from
  • Understanding how our reactions can drive aggressive and passive behaviours in others
  • Looking at your own style of communication and that of others to understand how to reduce conflict
  • Asking for what you need and want with confidence
  • Dealing with confrontation and challenges

Different Ways of Being Assertive

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • I statements
  • Power Words
  • Giving feedback

When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.

Accreditation

Our Assertiveness Skills training course is accredited by the CPD Standards Office. This demonstrates our commitment to quality and industry best practices and you can be sure that the course you receive has been assessed to ensure it meets its objectives.

This course equates to 5.5 hours of CPD. After completing the course you will receive your CPD certificate and learning path document as record of your attendance.

Download the Course Brochure

Download a copy of our Assertiveness Skills training course brochure below. 

Who Should Attend our Assertiveness Skills Training Course?

This assertiveness skills training course is for anyone who would like to communicate with more confidence in any situation.

If you want to:

  • Feel more confident when you communicate
  • Get more positive responses from others when you communicate
  • Achieve better results
  • Be able to deal with others who are aggressive or passive
  • Have more credibility and authority in your field
  • Feel more positive about yourself

Then this assertiveness course is for you.

The course is suitable for people of all levels and in all roles and industries. The skills from the course are also appropriate for both work and personal situations.

Online Training Courses

A 1 day online live virtual training course with one of our highly experienced time management trainers. You also get:
  • A highly interactive online experience
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
  • A digital copy of the course materials from the course
  • A digital course certificate

In-Person Open Courses

A 1 day training course in one of our comfortable venues with one of our highly experienced time management trainers. You also get
  • Refreshments throughout the day and lunch
  • Course materials to take away
  • A course certificate
  • Free access to our eLearning training courses to keep your skills up-to-date
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer

In-Person In-House

A 1 day training course with one of our highly experienced trainers at your location. You also get
  • Course materials for each delegate to take away
  • A course certificate
  • Reporting on delegate evaluation
  • Free access to our eLearning training courses to keep your skills up-to-date
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
Who Delivers Your Assertiveness Skills Training Courses?
Our Assertiveness Skills courses are delivered by our friendly and highly experienced trainers. We live and breathe what we talk about in these sessions as we use most of the tools and techniques ourselves on a daily bases and bring this real-world experience into the session and the examples that we use.
What is Assertiveness?

Assertiveness is a way of communicating that allows us to present ourselves and the information we are presenting in a more confident way. The aim is to have others perceive you as demonstrating confidence and therefore having more confidence in you and your ideas.

Will I Feel More Confident After the Course?

It's sometimes assumed that attending an assertiveness skills course will make you feel more confident and have more self-esteem. What the course will actually do us provide you with the tools to achieve better results in situations where you feel you lack confidence. The increase in confidence and self-esteem will come from seeing more positive results in those situations in future.

I Have a Really Tricky Situation That I Need Help With. Will The Course Help With This?

We do try where we can to allow each delegate to talk about individual situations so we can help you to see how the skills course be used in them. The course will not be able to give you what might be describe as professional advice - particularly where those situations are linked to health or have a legal aspect. We will give you the tools to be able to tackle these situations with more confidence.

Do You Have Any Assertiveness Skills Articles I Can Read?

Yes. We have lots of articles about leadership in the assertiveness skills section of our blog.

In-Person Open Course

Our Assertiveness Skills course is delivered in-person at venues across the UK. We deliver the course in Belfast, Birmingham, Bristol, Cardiff, Chelmsford, Edinburgh, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Milton Keynes, Newcastle, Norwich, Nottingham, Reading, Sheffield and Southampton. The cost of our in-person courses includes delegate materials, refreshments throughout the day and lunch.

Open Online Course

Our Online Assertiveness Skills course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.

In-House Delivery

We can also deliver this Assertiveness Skills course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.

Here are the most recent reviews that have been left for our Assertiveness Skills Training Course. If you would like to see more detailed reviews then please get in touch and we can pull some data from our course evaluations together for you.

See All Reviews

Open Courses
Bring In-House
Offers
How would you like to attend our Assertiveness Skills training course?
In-Person
Online
eLearning
Want a Discount?
1 Delegate
£249.00 + VAT
2 Delegates
£236.55 + VAT
3 + Delegates
£211.65 + VAT

Choose from 19 locations across the UK for an interactive in-person learning experience.

Price per delegate. Includes refreshments, lunch and course materials. Plus, free access to our eLearning training course to keep your skills up to date.

Where would you like to attend our Assertiveness Skills training course? Pick a location from the dropdown below then click a date to book.


1 Delegate
£195.00 + VAT
2 Delegates
£185.25 + VAT
3 + Delegates
£165.75 + VAT
Join our live online virtual Assertiveness Skills training course from work or home for an interactive online learning experience..
Price per delegate includes multiple person discounts and free access to our eLearning training course to keep your skills up-to-date.
When would you like to attend our online Assertiveness Skills training course? Pick a date below and click to book.
1 Person
£29.00 + VAT

Self-paced Assertiveness Skills eLearning training course that provides a range of tools and techniques to help you or your team become more organised and and productive.

  • Learn at your own pace
  • Access anywhere, anytime
  • Never Expires
  • Free access when you book a place on our online or in-person Assertiveness Skills course to keep your skills up to date.
Bring this Assertiveness Skills training course in-house and train your team together at the same time.
  • Delivered online or in person at your business premises
  • Course content can be tailored to your specific requirements

Complete the form below to get a personalised quote from a member of our team.

Back to School

Book onto any in-person or online open training course before the end of Sept 2021 and get 20% off the course fee.

Just use the code SEPT2021 in the booking form

New bookings only. Terms and conditions apply. Cannot be used in conjunction with any other offer.
Be the first to hear about any of our future offers. Sign up for our newsletter below.

Our Approach

No PowerPoint
Yes, you read that right! We’ve removed PowerPoint from our face to face training courses.

Instead we opt for more creative ways to deliver course content and create more discussions in our courses.
Always Interactive
No matter how you attend your course, we will alway ensure it's interactive and engaging.

Our courses are designed specially for the delivery method to ensure we maximise the tools available.
Less Theory, More Practical
We don’t spend time on theory. We’ll introduce it but focus more attention on practical tools and ideas that you can actually take away and use.

We’ll provide the theory in your course materials to take away with you.
Clear Pricing
Our pricing is clear. You’ll see the exact price of our open training courses on our site where these are available.

We’ll quote an all-inclusive price for in-house and bespoke work. You won’t pay a penny more than we quote you.

Stay in Touch

Get our newsletter and be the first to hear about news, courses and blog posts.
Revolution Learning and Development Ltd
3 Balkerne House, Balkerne Passage
Colchester
Essex, CO1 1PA, UK

03333 444575 
Copyright © Revolution Learning and Development Ltd
checkmark-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram