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Assertiveness Skills Training Course

Our one-day Assertiveness Skills Training Course will provide lots of tips and ideas to help you to communicate with confidence in both work and general situations.

Discover how to make simple changes to your language and overall communication style that will have a positive impact on others.

Course Delivery Options
Open Course

Our Assertiveness Skills Training Course is delivered as an open training course across the UK.

See below for more details and the schedule.

In-House

Great News! We can deliver our Assertiveness Skills Training Course at your business or any location you arrange anywhere in the UK.

See below for details.

Bespoke Design

Need something a bit more specific? Let us work with you to design a Bespoke Assertiveness Skills Training Course for you. See below for more details and how to get started.

The Course Aims

The aim of this Assertiveness Skills Training Course is to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

The Course Objectives

Those who attend this Assertiveness Skills Training Course will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Understand where being assertive fits into your basic rights
  • Know how to adopt their style based on the situation they are in
  • Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive
Our Approach
No PowerPoint

Yes, you read that right! We’ve removed PowerPoint from this and many of our other courses.

Instead we opt for more creative ways to deliver course content and create more discussions in our courses.

Less Theory, More Practical

We don’t spend time on theory. We’ll introduce it but focus more attention on practical tools and ideas that you can actually take away and use.

We’ll provide the theory in your course materials to take away with you.

Clear Pricing

Our pricing is clear. You’ll see the exact price of our open training courses on our site.

We’ll quote an all-inclusive price for in-house and bespoke work. You won’t pay a penny more than we quote you for your course.

Click a Tab, Get More Details

Here’s all of the details you need about our Assertiveness Skills Training Course. We’re here to help if you have any other questions. You can see all of the ways to get in touch here.

Here’s what we cover in our Assertiveness Skills Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?

Aggressive and Passive Behaviours

  • Understanding what assertiveness is not
  • Looking at gut reactions and controlled reactions
  • Understanding the link between these behaviours
  • Body language, language and words associated with assertiveness

Assertive Behaviour

  • How to use different assertive skills and behavious and how to adapt them to different situations
  • How to demonstrate confident communication
  • Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

  • Understanding where gut reactions and unconscious reactions come from
  • Understanding how our reactions can drive aggressive and passive behaviours in others
  • Looking at your own style of communication and that of others to understand how to reduce conflict
  • Asking for what you need and want with confidence
  • Dealing with confrontation and challenges

Different Ways of Being Assertive

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • I statements
  • Power Words
  • Giving feedback

If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.

We can deliver this Assertiveness Skills Training Course in-house to a group of up to 12 people in your organisation.

We can tweak the course content to align it closer to your business needs.  The course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills.  They will also ensure that everyone leaves with an action plan that details what they will do next.

To find out more about having an assertiveness skills training course delivered in-house at your business, fill in the form below and we’ll get back to you.  Be sure to tell us what course you are looking for and in what location.  Alternatively you can call us on 03333 444575.

Our Assertiveness Skills Training Course is delivered in towns and cities across the UK.  The course is fun and interactive with plenty of opportunity to practice the skills behind assertiveness.

 Courses Cost:

  • 1 Delegate – £249.00 + VAT
  • 2 Delegates – £236.55 + VAT per delegate
  • 3+ Delegates – £211.65 + VAT per delegate

Includes lunch, refreshments and a delegate workbook to take away. 

 Time: Courses run 9.30am until 4.30pm.

Here’s our current schedule. To book, click a date and location below then click Add to Booking

October

14Oct9:30 am4:30 pmAssertiveness Skills Training Course in Aberdeen

14Oct9:30 am4:30 pmAssertiveness Skills Training Course in Nottingham

14Oct9:30 am4:30 pmAssertiveness Skills Training Course in Milton Keynes

15Oct9:30 am4:30 pmAssertiveness Skills Training Course in Cardiff

15Oct9:30 am4:30 pmAssertiveness Skills Training Course in Glasgow

15Oct9:30 am4:30 pmAssertiveness Skills Training Course in Leicester

Show More Events

November

11Nov9:30 am4:30 pmAssertiveness Skills Training Course in Aberdeen

11Nov9:30 am4:30 pmAssertiveness Skills Training Course in Nottingham

11Nov9:30 am4:30 pmAssertiveness Skills Training Course in Milton Keynes

12Nov9:30 am4:30 pmAssertiveness Skills Training Course in Cardiff

12Nov9:30 am4:30 pmAssertiveness Skills Training Course in Glasgow

12Nov9:30 am4:30 pmAssertiveness Skills Training Course in Leicester

Show More Events

December

09Dec9:30 am4:30 pmAssertiveness Skills Training Course in Aberdeen

09Dec9:30 am4:30 pmAssertiveness Skills Training Course in Nottingham

09Dec9:30 am4:30 pmAssertiveness Skills Training Course in Milton Keynes

10Dec9:30 am4:30 pmAssertiveness Skills Training Course in Cardiff

10Dec9:30 am4:30 pmAssertiveness Skills Training Course in Glasgow

10Dec9:30 am4:30 pmAssertiveness Skills Training Course in Leicester

Show More Events

January

06Jan9:30 am4:30 pmAssertiveness Skills Training Course in Aberdeen

06Jan9:30 am4:30 pmAssertiveness Skills Training Course in Nottingham

06Jan9:30 am4:30 pmAssertiveness Skills Training Course in Milton Keynes

07Jan9:30 am4:30 pmAssertiveness Skills Training Course in Cardiff

07Jan9:30 am4:30 pmAssertiveness Skills Training Course in Glasgow

07Jan9:30 am4:30 pmAssertiveness Skills Training Course in Leicester

Show More Events

February

03Feb9:30 am4:30 pmAssertiveness Skills Training Course in Aberdeen

03Feb9:30 am4:30 pmAssertiveness Skills Training Course in Nottingham

03Feb9:30 am4:30 pmAssertiveness Skills Training Course in Milton Keynes

04Feb9:30 am4:30 pmAssertiveness Skills Training Course in Cardiff

04Feb9:30 am4:30 pmAssertiveness Skills Training Course in Glasgow

04Feb9:30 am4:30 pmAssertiveness Skills Training Course in Leicester

Show More Events

The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

4.9
4.9 rating
4.9 out of 5 stars (based on 18 reviews)
Excellent89%
Very good11%
Average0%
Poor0%
Terrible0%

Assertiveness skills

5.0 rating
30th August 2019

I thoroughly enjoyed my assertiveness skills training. Having had no previous training I was fascinated from start to finish, having not quite realised that ‘assertiveness’ is a skill we can all learn and not just something we’re born with! I have picked up lots of practical tips that I am determined to put into practice. The trainer was excellent and the fact that it was a small group meant I felt extremely comfortable speaking out and was able to fully participate. A good venue too, and the lunch was delicious! I would (and have) highly recommended the course to others.

Debbie Spauls

Assertiveness Training Skills

4.0 rating
7th August 2019

i had a lovely day on the Course, the facilitator was courteous and a pleasure to deal with. My own opinion would be that it would have been great to have gotten some “General Phrases” to be used until the training became more fluid to me. i know there are a few in the exercise book given on the day, but as we didn’t really look at it, its not the same trying to go through it myself.

Margaret Mullins

Response from Revolution Learning and Development Ltd

Thank you, Margaret, for taking some time to write a review. Your feedback is incredibly useful. I will discuss the points about building in some general phrases to use during the course – this is a really good piece of feedback and something we will definitely act on. We do provide very detailed course materials, but for the same reason we don’t use PowerPoint, we don’t want to feel that we are just reading from the workbook. We’ll look at how we can get those phrases out of the workbook and into some kind of exercise maybe.
Thank you once again for your review and your feedback.
David – Managing Director

Great Trainer and Course

5.0 rating
26th June 2019

Very useful information taken away from this course.
The group was very small which meant our trainer Lynne was able to relate the course to our personal experiences which we had explained to her which was extremely helpful.
Lots of different styles of learning are used throughout the day which is helpful to suit everyone.

Stacey

Excellent assertiveness course

5.0 rating
9th April 2019

This was quite possibly one of the most useful courses I’ve attended in a number of years. I was able to take several practical tools that I learnt from the course that I’ll be able to apply next time I need to be assertive.
The group was very small so our trainer Lynne was able to tailor the course to our individual needs and circumstances, while also giving us the opportunity to work on theoretical exercises.

Carys Hedd Paschalis

Assertiveness Training Course

5.0 rating
8th April 2019

Our course with Lyndsey was fantastic. The course was so much more useful and fascinating than I could have imagined; and the trainer Lyndsey tailored it specifically for my needs. I absolutely would recommend this course to anyone wishing to learn useful techniques and methods to be more assertive. Thanks again.

Louie

Download a copy of the assertiveness skills training course overview by clicking here.

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