Blog Posts
Read our free blog posts and gain knowledge, insights, tips and techniques
11 Ways to Create Raving Fans and Why You Need Them
Customer Service
In this post, we look at 11 ways to create raving fans for your business. What's a raving fan? Read on to find out what a raving fan is and how your business can benefit from having them.
8 Benefits of Positive Thinking
Health and Wellbeing
There are so many benefits to positive thinking. Understanding what impacts our thoughts and leads to negative feelings is a great way of improving your life. In this post, we look at 8 benefits of positive thinking and how you can realise them.
7 Barriers to Effective Communication and How to Remove Them
Communication
In our Communication Skills Training Course, we look at the barriers to effective communication. In this post, we look at 7 common barriers to effective communication and how to reduce or remove them.
4 Assertiveness Techniques You Can Use Every Day
Assertiveness Skills
In this post, we look at 4 common assertiveness techniques that you can use in everyday conversations. These easy to use techniques are taken from our assertiveness skills training course where they are covered in much more depth.
7 Time Management Tools to Increase Your Productivity
Time Management
There are lots of time management tools that you can use to increase your productivity and we cover many in our time management training course, In this post, we look at our favourite, easy to use time management tools that deliver the biggest impact.
How to Become a Corporate Athlete
Leadership
How to become a corporate athlete. The concept of being a corporate athlete looks at how to take the recipe of success from elite athletes and apply this to the corporate world. In this article, we look at the idea of how you can become a corporate athlete.
4 Power Words You Can Use to Be More Assertive
Assertiveness Skills
In this post, we look at 4 power words that you can use to be more assertive. Assertiveness is communication, so our body language, voice and words all help us to portray assertiveness. These 4 power words will help with your assertive language.
8 Different Leadership Styles and How To Use Each
Leadership
In this post, we look at 8 common leadership styles and how to use each of them. Knowing how to mix up your leadership styles based on the individual and situation you are in is the sign of a great leader.
The Importance of Customer Service to Any Business
Customer Service
Does your organisation understand the importance of customer service? In this post, we look at the importance of customer service in any business and share some tips on how to deliver good customer service to customers.
How to Conduct Effective Appraisals
Performance Appraisals, Performance Management
In this post, we look at how to conduct an effective appraisal. Performance appraisals have been part of business for a very long time, but as businesses become leaner, for many the appraisal has lost its impact or is no longer completed at all.
