Assertiveness Skills Training Course in Manchester

Our one day Assertiveness Skills Training Course in Manchester will help you to communicate more confidently.

Our one day Assertiveness Skills Training Course in Manchester will provide lots of tips and ideas to help you to communicate with confidence in both work and general situations.

Discover how to make simple changes to your language and overall communication style that will have a positive impact on others.

Course Delivery Options

Open Course

Our Assertiveness Skills Training Course is delivered as an open training course in Manchester.


Great News! We can deliver our Assertiveness Skills Training Course on-site at your business in Manchester.

Bespoke Design

Need something more? We can work with you to design a bespoke Assertiveness Skills Training Course for your team.

Open Course Details

We run our Assertiveness Skills course as an open course in Manchester. The course is fun and interactive with plenty of opportunity to practice the skills behind assertiveness.

Here’s our current schedule. To book, click a date below, select the number of delegates, then Add to Booking. Group booking discounts are applied at the next stage.


07Feb9:30 am4:30 pmAssertiveness Skills Training Course in Manchester


06Mar9:30 am4:30 pmAssertiveness Skills Training Course in Manchester


03Apr9:30 am4:30 pmAssertiveness Skills Training Course in Manchester


01May9:30 am4:30 pmAssertiveness Skills Training Course in Manchester

29May9:30 am4:30 pmAssertiveness Skills Training Course in Manchester


26Jun9:30 am4:30 pmAssertiveness Skills Training Course in Manchester

1 Delegate
£249 + VAT

2 Delegates
£236.55 + VAT

3 + Delegates
£211.65 + VAT

Price per delegate. Includes delegate course materials, refreshments, lunch and free access to our eLearning course to keep your skills up to date.

You can see the full schedule of open courses that we deliver by clicking here.

Click a Tab, Get More Details

Here’s all of the details you need about our assertiveness skills training course in Manchester. We’re here to help if you have any other questions. You can see all of the ways to get in touch here.

In this Assertiveness Skills Training Course we aim to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.

Those who attend this Assertiveness Skills Training Course in Manchester will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Understand where being assertive fits into your basic rights
  • Know how to adopt their style based on the situation they are in
  • Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Here’s what we cover in our Assertiveness Skills Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?

Aggressive and Passive Behaviours

  • Understanding what assertiveness is not
  • Looking at gut reactions and controlled reactions
  • Understanding the link between these behaviours
  • Body language, language and words associated with assertiveness

Assertive Behaviour

  • How to use different assertive skills and behavious and how to adapt them to different situations
  • How to demonstrate confident communication
  • Using controlled responses and not a gut reaction

Assertiveness and Relationships with others

  • Understanding where gut reactions and unconscious reactions come from
  • Understanding how our reactions can drive aggressive and passive behaviours in others
  • Looking at your own style of communication and that of others to understand how to reduce conflict
  • Asking for what you need and want with confidence
  • Dealing with confrontation and challenges

Different Ways of Being Assertive

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • I statements
  • Power Words
  • Giving feedback

If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.

We can deliver this assertiveness skills training course in-house to a group of up to 12 people at your organisation in Manchester and the surrounding areas.

We can tweak the course content to align it closer to your business needs.  The course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills.  They will also ensure that everyone leaves with an action plan that details what they will do next.

To find out more about having an assertiveness skills training course delivered in Manchester, fill in the form below and we’ll get back to you.  Be sure to tell us what course you are looking for and in what location.  Alternatively you can call us on 03333 444575.

The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

4.9 rating
4.9 out of 5 stars (based on 24 reviews)
Very good12%

My Course Was Great

5.0 rating
27th February 2019

I had a really good experience on this course as it helped me with a real situation that I was facing with someone at work.
The small group meant that we could talk about our own scenarios and I felt really comfortable talking to the trainer about my own. I tried some of the things we discussed and they do seem to be helping.
Thank you to Lynne for taking the time to help.

Sarah Goddard


5.0 rating
24th October 2018

I thought the course was excellent. I was looking for some ways to work better with someone at work and the trainer gave me some great advice to help with this. Thank you.

Tony Ambrose

Very Good Course

5.0 rating
13th February 2018

I was looking for some tips to help communicate better in meetings. The course gave me lots of useful advice about preparing for discussions and also helping me to see that what I had to say wasn’t silly. I also found out how to react more professionally in these situations

Geraldine Sawyer

Really enjoyed this course

5.0 rating
19th November 2014

I really enjoyed the course and found the breaking down of the term Assertiveness useful as I now fully understand all of the aspects of Assertiveness.

B collins, NHS Leicester City

Enjoyed the course.

5.0 rating
22nd July 2014

Enjoyed the course. Very interactive and very interesting. I will use what i have learnt today back in the workplace immediately.

K Darby, St Jude Medical

Download a copy of the assertiveness skills training course overview by clicking here.

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