Blog Posts
Read our free blog posts and gain knowledge, insights, tips and techniques
Building Stronger Relationships at Work: Down-to-Earth Tips for a Friendlier, Happier Team
Building Relationships
Let’s be honest, work is a lot more fun when you get on with the people around you. Whether you’re in a busy office, working from home on Zoom calls, or meeting up in person now and again, building good relationships makes everything a lot smoother. It’s not just about avoiding awkward silences by the ... Read more
Facilitation Skills: The Secret Sauce for Running Brilliant Meetings
Communication
Ever left a meeting thinking, well that was a waste of time? If so, you are not alone! Meetings get a bad rap, but with a bit of facilitation magic, they can become productive, engaging, and even enjoyable. Whether you are the boss, the team organiser, or just keen to make meetings less of a ... Read more
Train the Trainer: Fun, Practical Tips for Delivering Engaging Training Sessions
Business Writing
Ever sat through a training session that felt like watching paint dry? We have all been there! But delivering a training session does not have to be dull or daunting. Whether you are new to training or looking to spice up your sessions, there are plenty of ways to make learning lively and memorable. In ... Read more
Motivation That Works: Fun, Practical Ways to Spark Energy in Your Team
Attitude and Behaviour
Want to bring some spark and energy back into your workplace? Motivating a team is about more than just pep talks and pizza Fridays. When you get motivation right, you unlock genuine enthusiasm, better performance, and a sense of belonging that makes people want to do their best. Whether you manage a bustling office, a ... Read more
Unlocking Great Leadership: 6 Practical Tips for New and Aspiring Leaders
Coaching
Stepping into a leadership role can feel equal parts exciting and daunting. Whether you’ve just been promoted, are eyeing your next step, or you’re already managing a team and want to sharpen your skills, strong leadership is the secret sauce that helps people and organisations thrive. But what does it actually take to be a ... Read more
Unlocking Your Problem-Solving Superpower: 6 Practical Tips for Smashing Challenges at Work
Attitude and Behaviour
Let’s face it – work would be a doddle if everything went to plan! But in reality, challenges and head-scratchers pop up all the time. That’s where your problem-solving superpower kicks in. Whether you’re untangling a tricky process, finding a fix for a customer issue, or figuring out how to get that printer working (again!), ... Read more
Building High-Performing Teams: 6 Practical Tips for UK Workplaces
Building Relationships
We all know that a great team makes all the difference. But what does it really take to build a high-performing team in today’s UK workplaces? Whether you manage a lively office, lead a remote crew or are part of a growing business, getting your team to work together brilliantly can be the secret sauce ... Read more
Assertiveness Skills at Work: 5 Fun, Practical Ways to Stand Your Ground (Without Being Pushy)
Assertiveness Skills
Let’s face it, being assertive at work isn’t always easy. If you’ve ever found yourself nodding along to something you disagree with or keeping quiet when you should speak up, you’re not alone! Assertiveness is about confidently expressing your thoughts, needs and boundaries, while still respecting others. Luckily, becoming more assertive doesn’t mean turning into ... Read more
Mastering Communication Skills at Work: 5 Fun, Practical Tips to Get Your Message Across Every Time
Communication
Ever felt like your words just bounce off the walls in meetings? Or maybe you’ve sent an email that landed with a thud rather than a cheer? Brilliant communication is the secret sauce to getting things done, building great relationships, and making your workday a whole lot smoother. The good news? Anyone can get better ... Read more
Customer Service Skills: 6 Fun, Practical Ways to Wow Every Customer
Customer Service
Let’s face it – we’ve all experienced both brilliant and not-so-brilliant customer service. The difference is massive. Great service makes your day; poor service can ruin it. If you work in a customer-facing role, whether on the phones, in person, or online, your actions make a huge impact. Here’s the good news: delivering wow-worthy customer ... Read more
