This Managing Performance Training Course will show those who attend how to deal with under-performing team members, getting them back on track.
This Managing Performance Training Course is available as an in-house course, delivered at your business anywhere in the UK
Find out how to use your performance management process to manage individual and team performance. Understand what you should do when under-performance occurs and continues and how to set clear action plans to ensure improvements in performance continue.
Here’s all of the details you need about our Managing Performance Training Course:
Course Aims
This Managing Performance Training Course looks at the leaders responsibility for managing performance, what the leader should do to set performance standards and manage against them and what do to if performance drops below standard.
Leaders and managers in today’s business have the overall responsibility for delivering performance against the business goals, objectives and Key Performance Indicators.
It doesn’t matter what the business is, it still has to perform. Although they have the overall responsibility, leaders deliver performance through their team members.
It is hoped that the team members will just perform; however, there may be occasions where performance drops below the required standard and the leader or manager has to step in to get the level of performance back to the required standard.
Course Objectives
By the end of this Managing Performance Training Course, attendees will know:
- What their responsibilities are around managing performance
- How to set clear goals and objectives and monitor them
- What the common causes of under-performance are
- How to identify what is causing under-performance
- How to have effective conversations about performance with their team members
- What the other options are should performance not improve
Course Content
The content of this Managing Performance Training Course includes:
- Your responsibilities, why get it right?
- Characteristics of high achieving teams and individuals
- Setting and managing targets and objectives
- What are the common causes of under-performance and how to identify the root cause
- Dealing with conduct and capability issues
- Effective performance discussions
- What could happen next
- Skills Practice
Course Benefits
- Better understanding of how develop high performing teams and team members
- Be better prepared to have conversations about performance with the team
- Motivate team members to perform higher
- Protect your business and yourself by ensuring things are approached correctly
Who should Attend
The course is suitable for anyone involved in managing HR process and policies i.e. HR Managers, HR Advisors and Leaders and Managers who are looking for an introduction to dealing with disciplinary and grievance procedures.
Session Breakdown
Your Responsibilities, Why Get is Right?
- What is Managing Performance?
- What are your responsibilities surrounding managing performance?
- Why do we need to get it right?
High Performing Teams and Individuals
- What are the characteristics of high performing teams and individuals?
- How can a leader maintain high performance?
Setting Goals and Targets
- Why set goals and targets
- Setting SMART goals and targets
- Monitoring progress
Why do people under-perform?
- What is under performance?
- What causes under-performance and what control do you have over it?
- What is Capability and Conduct and why you need to know
- How to deal with the above
Performance Discussions
- Using questioning to tackle under performance
- Building a clear action plan
- Holding difficult conversations
The next stage
- Disciplinary and Grievance procedures
- What to do and what to take into account
- Conduct, Misconduct and Gross Misconduct
- Sanctions and dismissal
Skills Practice
- Simulated discussions based on today’s subjects.
Our Managing Performance Training Course is only available as an in-house course. See the in-house tab for more information.
We can deliver our Managing Performance Training Course in-house to a group of up to 12 people in your organisation.
We can tweak the course content to align it closer to your business needs. The Managing Performance Training Course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills. They will also ensure that everyone leaves with an action plan that details what they will do next.
To find out more about having a Managing Performance Training Course delivered in-house at your business, fill in the form below and we’ll get back to you. Be sure to tell us what course you are looking for and in what location. Alternatively you can call us on 03333 444575.