5 Whys – A Problem Solving Technique

The 5 Whys is a question asking technique used to determine the root cause of a problem. The 5 in the title suggests it should take no more than 5 questions to get to the root cause of the problem. Developed by the founder of Toyota Sakichi Toyoda, the 5 Whys Technique is used in problem … Read more

Plan-Do-Check-Act (PDCA)

Plan-Do-Check-Act (PDCA) is a step by step process management method used for the continuous improvement of products and processes. Also known as the Deming Cycle or the Shewhart Cycle, Plan-Do-Check-Act is a four step process that helps review current processes and identify improvements that can be made. Although the cycle won’t do these things alone, it … Read more