Communication Skills Training Course

Our CPD accredited Communication Skills training course is delivered as an open course in 19 locations across the UK and online. We can also deliver the course in-house just for your business as an in-person course or a live virtual online course.

One Day Course | Open Course in 19 Locations | In-House Delivery Available

Want to communicate with impact and ensure your message is understood?

Read on to find out how our communication skills training course will provide you with the skills to improve your interpersonal skills and communicate more effectively.

Communication Skills Course – The Details

Flick through the tabs below to see all the details about our communication skills training course.

Course Highlights

Here’s some quick information about our communication skills course:

  • 1-day training course delivered in-person and online
  • Delivered anywhere in the UK as an in-house course
  • Booking is easy. Just select a location and a date and click Book Now!

Course Aim

In this Communication Skills Training Course, we look at the different methods of communication, how you can select the best method, as well as using the Transactional Analysis theory to understand how you should communicate more effectively.

Communication isn’t just about selecting the right tool. The way you portray yourself across different communication channels is also important, and in this session, we look at the behaviours required to demonstrate effective communication.

The course will provide lots of tips and ideas to help you adapt your style of communication to get your message across to others. We’ll show you how to build better relationships and use a range of communication methods.

Course Objectives

By attending this Communication Skills training course you will:

  • Understand the advantages and disadvantages of the different methods of communication available
  • Know why choosing the correct method of communication for the message is vitally important
  • Know why communication breaks down, and the skills required to ensure communication is effective
  • Be able to demonstrate reactions and behaviours associated with communication.

Course Content

Here’s what we cover in our communication skills training course:

Why Improve Communication Skills

  • Looking at why it is important to improve/change the way you communicate in life and in business

Methods of Communication

  • What are the different methods or channels of communication available to you
  • What are the pro’s and cons of each method
  • How to choose the best method for what you want to communicate

Communication Skills

  • What are the skills required to communicate effectively?
  • What to consider when communicating
  • The Communication Cycle
  • Questioning and Listening

Communication Barriers

  • What are the common barriers that stop communication from being effective?
  • How to spot a barrier
  • How to reduce the impact the barrier has on communication or, better still, remove the barrier altogether

Communication Theory

  • Understanding Transactional Analysis and how to use it to communicate more effectively


  • How to structure a meeting to best get your message across
  • Dealing with different behaviours in meeting.

When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.

Download the Course Brochure

Download a copy of our communication skills training course brochure below.

Who Should Attend our Communication Skills Training Course?

This communication skills training course is for anyone who has to produce written documents.

If you want to:

  • Improve your interpersonal skills
  • Ensure your message is not just heard, but understood
  • Get communication right first time
  • Be able to confidently use a range of different communication methods
  • Break down barriers to communication
  • Have more impact and influence when you communicate

Then this communication skills course is for you.

The course is suitable for people of all levels and in all roles and industries.

In-Person Open Courses

A 1 day training course in one of our comfortable venues with one of our highly experienced communication skills trainers. You also get

  • Refreshments throughout the day and lunch
  • Course materials to take away
  • A course certificate
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer

In-Person In-House

A 1 day training course with one of our highly experienced trainers at your location. You also get

  • Course materials for each delegate to take away
  • A course certificate
  • Reporting on delegate evaluation
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer

Online Training Courses

A 1 day online live virtual training course with one of our highly experienced communication skills trainers. You also get:

  • A highly interactive online experience
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
  • A digital copy of the course materials from the course
  • A digital course certificate

Have Some Questions?

Here are some of the common questions we get asked about our communication skills training course:

Our communication skills courses are delivered by our friendly and highly experienced trainers. We live and breathe what we talk about in these sessions as we use most of the tools and techniques ourselves on a daily bases and bring this real-world experience into the session and the examples that we use.

A communication channel is a method that you can use to communicate, for example, face to face, telephone, email, instant messenger etc. The course looks at a whole host of different methods and which channels are best for different types of messages.

It will. We look at your communication style’s impact on others (or how it is perceived) and why this might be perceived as pushy/aggressive/timid, etc. We’ll help you to understand how you can adapt and change your style to change that perception. If you have had this kind of feedback, you might also find our Assertiveness Skills Training Course beneficial to attend too.

We look at personality and communication styles and we also use the Transaction Analysis theory. While we describe this as theory, the session is actually more practical than theory-based.

Yes. We have lots of articles about communication skills in the communication section of our blog.
Our Communication Skills course is delivered in-person at venues across the UK. We deliver the course in Belfast, Birmingham, Bristol, Cardiff, Chelmsford, Edinburgh, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Milton Keynes, Newcastle, Norwich, Nottingham, Reading, Sheffield and Southampton. The cost of our in-person courses includes delegate materials, refreshments throughout the day and lunch.

Open Online Course

Our Online Communication Skills course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.

In-House Delivery

We can also deliver this Communication Skills course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.

Here are the most recent reviews that have been left for our Communication Skills Training Course. If you would like to see more detailed reviews then please get in touch and we can pull some data from our course evaluations together for you.

Ready to Book?

You can attend our Communication Skills course in the following ways. Click an option to see the full details.

Choose from 19 locations across the UK for an interactive in-person learning experience.

1 Delegate
£279.00 + VAT
2 Delegates
£265.05 + VAT
3 + Delegates
£237.15 + VAT

Price per delegate. Includes refreshments, lunch and course materials.

Group booking price only applicable when delegates book onto the same course date

Where would you like to attend our Communication Skills training course? Pick a location from the dropdown below then click a date to book.

Join our live online virtual Communication Skills training course from work or home for an interactive online learning experience.

1 Delegate
£215.00 + VAT
2 Delegates
£204.25 + VAT
3 + Delegates
£182.75 + VAT

Price per delegate includes multiple person discounts.

Group booking price only applicable when delegates book onto the same course date

Bring this communication skills training course in-house and train your team together at the same time.

  • Delivered online or in person at your business premises
  • Course content can be tailored to your specific requirements

Complete the form below to get a personalised quote from a member of our team.

Short Contact
Delivery Type
Would they all be attending in the same group or split across smaller groups?

Fun, Engaging, and Down to Earth

When you attend one of our open Communication Skills training courses or work with us to deliver your Communication Skills training course in-house, we’ll bring our brand of fun, engaging, and down-to-earth approach training along with us.

Our team is passionate about what they do and wants to make sure you get everything you need from your time with us. That’s why you’ll find our customer service courses incredibly practical and packed with useful tips and advice.

We limit the use of PowerPoint and where possible won’t use it at all. We won’t overburden you with theory. Instead, we’ll provide you with things you can use immediately after the course.

You’ll find our approach relaxed and conversational, allowing you and your team to input into the conversation. This allows us to tailor the day and the content to the specific needs of the group.

We look forward to working with you and seeing you on one of our Communication Skills courses soon.