★★★★★
very helpful and informative
I found the course very helpful and informative. The techniques and skills I learned are practical and can be applied not only in the workplace but also in everyday social situations. The course gave me some useful new perspectives and practical tools that I can use when dealing with different people and situations.
The trainer was clear, engaging and easy to understand. I really enjoyed the course and would definitely recommend it to others.
-May Shek – 21/09/2026 – Dealing With Difficult People
★★★★★
How to handle difficult situations
Before taking this course, I did not realise how reactive I could be. The course has equipped me with practical tools and useful insights to help me change that. The delivery was excellent and really highlighted that there are alternative ways to handle situations that might otherwise escalate. It was very well put together, engaging throughout, and definitely made me reflect. Thank you very much.
-Adeyemi Ogunade – 15/04/2026 – Dealing With Difficult People
★★★★★
Care Manager
Very good course, and trainer Lynne was lovely and very knowledgeable. I have learnt a lot today and feel confident in managing challenging situations.
-Marisa Jennings – 13/04/2026 – Dealing With Difficult People
★★★★★
Handling difficult people with Rachel
Ive recently started in a training environment and was told by my manager that this course would be beneficial. After attending I agree, Rachel showed me little tips and tricks designed to help navigate challenging environments. Id recommend.
-Oscar Greenacre – 24/02/2026 – Dealing With Difficult People
★★★★★
Dealing With Difficult People
-ZOARD SZEKELY – 10/12/2025 – Dealing With Difficult People
★★★★★
Untitled review
-Christine Goodwin – 23/09/2025
★★★★
Dealing With Difficult People
-Raj Thayalaraj – 17/06/2025 – Dealing With Difficult People
★★★★★
Dealing with difficult people!
Highly recommend this course, our tutor was brilliant!
-Evelina Gabrilaviciute – 20/11/2024
★★★
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-MIKE COTTAM – 26/04/2024
★★★★★
Dealing With Difficult People
-Dev Alexander – 08/11/2023 – Dealing With Difficult People
★★★★★
Good Course
-Emma Quin – 12/09/2023 – Dealing With Difficult People
★★★★★
Untitled review
-Gail McGarry – 28/06/2023
★★★★
DEALING WITH DIFFICULT PEOPLE
This was a really good on line course , the trainer was very competent and engaging . Easy to log onto and use the website to navigate through the course information etc.
Even if you have had years of dealing with difficult people there was definitely areas covered which will provide you with something to take back and put into action. I felt this was more of a leadership course , understanding your team and their traits and how to manage them more effectively.
-Jenny Toolen – 27/03/2023
★★★★★
Course with Andrew
A very well structured and informative course which has changed my approach on identifying different typed of people as a new manager.
-Nick Howitt – 18/07/2022
★★★★★
Dealing With Difficult People
-paula Rooney – 23/02/2022 – Dealing With Difficult People
★★★★★
Dealing With Difficult People
-Mary Frances McCrystal – 23/02/2022 – Dealing With Difficult People
★★★★★
Dealing with difficult people course
Excellent course - insightful, practical and thought provoking - making you think. Definitely very useful for my role.
-Fergal Mckenna – 23/02/2022
★★★
Dealing with Difficult People
Course was well delivered by Andrew, content could be amended to focus more on rear life situations and what factors could be used to defuse tense situations
-Alan Gibson – 22/02/2022
★★★★★
Dealing With Difficult People
-Orla Maguire – 22/02/2022 – Dealing With Difficult People
