Articles
Practical, jargon-free thinking on using AI well at work.
The CRAFT Prompting Framework: How to Write Better AI Prompts
The CRAFT prompting framework provides a simple way to write better AI prompts using Context, Role, Action, Format and Tone. Learn how CRAFT works, see a practical example and discover how it can help you get more useful results from generative AI.
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What Is AI Literacy and Why Does It Matter?
What is AI literacy and why does it matter? Learn what AI literacy means, why it's important at work and what the EU AI Act means for organisations.
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From Chatbot to Colleague: The Rise of AI Agents in the Workplace
AI agents now complete work rather than just answering questions. What Claude Cowork and ChatGPT Work actually do, and five ways to get started this week.
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