Assertiveness Skills eLearning Training Course

Our Assertiveness Skills eLearning training course will help you to communicate confidently and effectively .

The course will show you the skills and techniques behind assertiveness that will help you to communicate with confidence and achieve better outcomes.

Learn the skills behind assertiveness online at your own pace with no access expiry.

Assertiveness Skills eLearning Training Course
Anytime, Anywhere
Access when you like and from where you like. Our courses work on all devices
At Your Pace
Start, stop and continue at your own pace. You choose how long the course takes to complete
No Access Expiry
No limits on access to the course, you can come back and re-do the course as many times as you like

Assertiveness Skills Course – Details

Course Aim

This Assertiveness Skills eLearning training course will provide you with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others via our social eLearning platform, learn more about your individual communication style and that of others to help you deal with and reduce conflict.

Course Objectives

By completing this Assertiveness Skills eLearning training course you will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Know how to adopt your style based on the situation you are in
  • Have the confidence to challenge, push back, say no and ask for what you want without damaging relationships you have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Course Content

Here’s what we cover in our assertiveness skills eLearning training course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?
  • Describing assertive behaviour
  • Understanding what assertiveness is not

Passive, Aggressive and Passive Aggressive Behaviours

  • Identifying Passive, Aggressive and Passive Aggressive behaviours
  • Body language, language and words associated with assertiveness

Your Assertive Profile

  • How assertive, passive, aggressive and passive aggressive are you – your assertive profile
  • Review your results
  • What to do with them

Assertive Communication

  • Assertive attitude and behaviour
  • Assertive body language
  • Assertive voice and words

Assertiveness Toolkit

  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • Fogging
  • Positive and Negative Enquiry
  • Asking for what you want/need & I statements
  • Power Words
  • Saying No
  • Unhelpful Thinking Styles
  • Giving feedback and communicating your feelings

Other modules may be added in future. As your access never expires, you can come back as and when they are released to do them.

How it Works

Our online eLearning courses are delivered via our eLearning Platform, which is part of our virtual and online training services Skills Garage.

Our platform is easy to use, available via all devices and clear and easy to follow.

Our platform has a social element. This means that you can discuss the course and subject with others who are taking the course. This also includes our trainer to.

Once you sign up you access is instant. Your access never expires so you’ll be able to come back and view any new modules that get added to the course.

An eLearning training course is a self-directed, learn at your own pace training course. Once purchased, you log in to our eLearning course platform and access the course modules. These are a mix of videos, articles to read and exercises and activities for you to have a go at.

There is no access expiry, so once you purchase the course, you can take as much time as you like to work through the content. You can also take the course as many times as you like.

Our eLearning platform works on any device that has a web browser and connects to the internet. You will find it works on desktop PC’s, tablets and mobile devices.

As there is no access expiry, you can come back and re-do the course as many times as you like. That means you can access any new updates to the course too.

You can find more details about attending our assertiveness skills training course in person on our assertiveness skills training course page.

Buy Now

You can buy access to just this Assertiveness Skills eLearning training course or buy a membership and get access to all of our eLearning titles.

Buy access to this Assertiveness Skills eLearning training course. You get immediate access to the course after purchase.

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£19.99 + VAT

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