Sales Skills Training Course in Glasgow

In this sales skills course we aim to provide those that attend with the skills and approaches required to get sales, ensuring the customer buys the sales person selling and in turn what they are selling.

Those who attend this Sales Skills Training Course in Glasgow will:

• Understand the importance of the salesperson
• Be able to set clear sales objectives
• Understand how to establish customer needs and wants in order to match the product or service
• Understand the decision-making process
• Develop effective communication skills
• Know how to avoid/overcome objections
• Be able to effectively close the sale

Here’s what we cover in our Sales Skills Training Course:

The Sales Process

• Looking at the sales process from start to finish
• Why people buy?

Developing Sales Skills

• Approaching and building relationships with customers
• Effective communication skills and building rapport
• Identifying customers needs through conversation

The Sale

• Structuring the sale
• Matching products to needs
• Describing Features, Advantages and Benefits
• Overcoming resistance
• Closing the sale

Skills Practice

• An opportunity to practice the skills.

If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.

Download a copy of the sales skills training course overview by clicking here.