Online Assertiveness
Insightful course with many ideas i can use in my job role as an engineer. Would recommend.
-Alfie Martindale – 16/10/2026 – Assertiveness Skills
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Assertiveness Skills Training Course in London
Our 1-day CPD accredited Assertiveness Skills training course is delivered as an open course in London or online. We can also deliver the course in-house just for your business as an in-person course across the South of England or a live virtual online course.
Assertiveness Skills Course Highlights
Here’s some quick information about our Assertiveness Skills course in London:
- 1-day training course delivered in-person in London or online
- Delivered anywhere in the UK as an in-house course
- CPD Accredited - equates to 5.5 hours of CPD
- Booking is easy. Just select a location, a date and hit Book Now!
Assertiveness Skills Course London – The Details
Flick through the tabs below to see all the details about our Assertiveness Skills training course in London.
Course Overview
Course Aim
Our Assertiveness Skills Training Course in London will provide you with the skills and approaches to communicate more confidently with others.
By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.
Alongside this, the course will introduce you to practical tips and techniques to help build confidence and self-esteem.
You will be able to share your experiences with others and learn more about your individual communication style and others to help you deal with and reduce conflict. You will also have plenty of opportunities to practice the skills in a safe and controlled environment.
Course Objectives
By attending this assertiveness skills course you will:
- Understand why and when you will need to be assertive
- Be able to identify the characteristics of aggressive, passive and assertive behaviour
- Recognise different situations where you will need to be assertive and apply the necessary skills
- Understand how your body language, language and interactions with others drives different behaviours in them
- Have built confidence in having difficult conversations with others
- Be able to use the skills to influence others effectively to change attitude and improve performance
Course Content
Here's what we cover in our Assertiveness Skills training course in London.
What is Assertiveness?
- An introduction to what Assertiveness is and what it means
- Why be assertive?
- Understanding what assertiveness is not
- Looking at gut reactions and controlled reactions
- Understanding the link between these behaviours
- Body language, language and words associated with assertiveness
- How to use different assertive skills and behavious and how to adapt them to different situations
- How to demonstrate confident communication
- Using controlled responses and not a gut reaction
- Understanding where gut reactions and unconscious reactions come from
- Understanding how our reactions can drive aggressive and passive behaviours in others
- Looking at your own style of communication and that of others to understand how to reduce conflict
- Asking for what you need and want with confidence
- Dealing with confrontation and challenges
- Bill of rights – What is this and what does it mean?
- Broken Record
- I statements
- Power Words
- Giving feedback
When you bring this Assertiveness Skills course in-house, the content above can be tweaked and changed to meet the needs of your team.
Accreditation
Our Assertiveness Skills training course in London is accredited by the CPD Standards Office. This demonstrates our commitment to quality and industry best practices and you can be sure that the course you receive has been assessed to ensure it meets its objectives.
This course equates to 5.5 hours of CPD. After completing the course you will receive your CPD certificate and learning path document as record of your attendance.
The same accreditation applies when we deliver this course as an in-house course for you too.
Download the Course Brochure
Download a copy of our Assertiveness Skills training course brochure below.
Download Assertiveness Skills Course BrochureWho Should Attend?
This assertiveness skills training course is for anyone who would like to communicate with more confidence in any situation.
If you want to:
- Feel more confident when you communicate
- Get more positive responses from others when you communicate
- Achieve better results
- Be able to deal with others who are aggressive or passive
- Have more credibility and authority in your field
- Feel more positive about yourself
Then this assertiveness course is for you.
The course is suitable for people of all levels and in all roles and industries. The skills from the course are also appropriate for both work and personal situations.
What You Get
In-Person Open Courses
A 1 day training course in one of our comfortable venues in London with one of our highly experienced Assertiveness Skills trainers. You also get:
- Refreshments throughout the day and lunch
- Course materials to take away
- A course certificate
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
Online Open Training Courses
A 1 day online live virtual training course with one of our highly experienced Assertiveness Skills trainers. You also get:
- A highly interactive online experience
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
- A digital copy of the course materials from the course
- A digital course certificate
In-House Delivery
A 1 day training course with one of our highly experienced Assertiveness Skills trainers at your location. You also get
- Course materials for each delegate to take away
- A course certificate
- Reporting on delegate evaluation
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
FAQ
Here are some of the common questions we get asked about our Assertiveness Skills training course:
Who delivers your Assertiveness Skills training courses?
Our Assertiveness Skills courses are delivered by our friendly and highly experienced trainers. We live and breathe what we talk about in these sessions as we use most of the tools and techniques ourselves on a daily basis and bring this real-world experience into the session and the examples that we use.
What is assertiveness?
Assertiveness is a way of communicating that allows us to present ourselves and the information we are presenting in a more confident way. The aim is to have others perceive you as demonstrating confidence and, therefore, more confidence in you and your ideas.
Will I feel more confident after the course?
It's sometimes assumed that attending an assertiveness skills course will make you feel more confident and have more self-esteem. The course will actually provide you with the tools to achieve better results in situations where you feel you lack confidence. The increase in confidence and self-esteem will come from seeing more positive results in those situations in future.
I have a really tricky situation that I need help with. Will the course help with this?
We do try to allow each delegate to talk about individual situations so we can help you see how the skills course be used in them. The course will not be able to give you what might be described as professional advice - particularly where those situations are linked to health or have a legal aspect. We will give you the tools to be able to tackle these situations with more confidence.
Do you have any Assertiveness Skills articles I can read?
Yes. We have lots of articles about Assertiveness Skills in the assertiveness skills section of our blog.
Location
In-Person Open Course in London
Our Assertiveness Skills course in London is delivered from andMeetings London Aldgate, the White Chapel Building, London, E1 8QS.
The venue is located in the City close to both Aldgate and Aldgate East tube stations and a 10 minute walk from Liverpool Street Station.
Other nearby transport hubs include Fenchurch Street, Cannon Street and Whitechapel tube, overground and Elizabeth Lines.
The venue is also well served by local bus routes
If you need to stay over, there are plenty of city centre hotels nearby including the Travelodge London City hotel, Canopy by Marriott and Leonardo Royal Hotel London Tower Bridge.
The venue has a range of modern air conditioned meeting rooms. Refreshments are available in the room throughout the day and a buffet lunch provided.
Online Open Training Courses
Our Online Assertiveness Skills course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.
In-House Delivery
We can also deliver this Assertiveness Skills course just for your organisation in London or across the South of England. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.
Reviews
What people are saying
Here are the most recent reviews that have been left for our Assertiveness Skills course.
4.9
4.9 out of 5 stars (based on 114 reviews)
5★ 104
4★ 9
3★ 1
2★ 0
1★ 0
Assertiveness Training
Enjoyed the course.
-Adam Price – 15/10/2026 – Assertiveness Skills
Great and Useful Course
I really enjoyed the Assertiveness course. The course was interesting, practical, and easy to follow. I learned some very useful techniques that I can apply both at work and in everyday situations. I particularly found the practical exercises and techniques very helpful and feel more confident about using them going forward. Thank you for a great and valuable course! May
-May Shek – 21/09/2026 – Assertiveness Skills
Efficient
I really appreciated the course. Sue was warm and very attentive to each of us. I would highly recommend this course to anyone seeking to gain assertiveness in their interaction with others.
-Paramita CHAKRABORTY – 20/08/2026 – Assertiveness Skills
Great informative and actionable course (Please only list my name as Y Headley)
Sue Hayrettin is an excellent facilitator with great ideas. The course content was broken down into actionable, bite-sized pieces that were easy to absorb and apply.
-Yasmin Headley – 19/08/2026 – Assertiveness Skills