KB Articles
Background The BOOST feedback model provides guidance on how to provide constructive feedback to someone. It acts as a checklist to ensure our feedback is clear, helpful and creates the change needed. The model doesn’t provide a structure for providing feedback. For structure, take a look at the SBI feedback Model and the AID Feedback … Read more
Background Creating an interruptions log. One thing that gets in the way of us being able to get things done is interruptions. They prevent our ability to manage our time effectively as they take us away from the task that we are currently working on. Some interruptions are necessary. Others steal your time and prevent … Read more
Background The AID feedback model is a structure that will help you to deliver constructive feedback. The 3 steps of the AID model are perfect for delivering performance-based feedback to others. It helps us to structure a piece of feedback, ensuring the feedback is helpful, constructive and drives change. The model and structure can be … Read more
Background The SBI feedback model is a structure that will help you to deliver constructive feedback. The 3 steps of the SBI model are perfect for delivering behavioural based feedback to others. It helps us to structure a piece of feedback, ensuring the feedback is helpful, constructive and drives change. The model and structure can … Read more
Background In 1965, Dr Bruce Tuckman published his Team Development Lifecycle Model. Also known as the Forming, Storming, Norming and Performing Model, the model depicts a series of stages that a group will go through as they develop into an effective team. Team Development Lifecycle Model helps leaders and managers understand what they need to … Read more
Background What is an effective team? An effective team is a group of people that are able to work together, support each other and motivate each other to achieve a shared goal or outcome. Effective teams have an effective leader whose job is to guide the team toward the goal or objectives that the team … Read more
Background What is influencing? Influencing is a skill set where our behaviour or approach is used to change someone else’s thought process. You may have a new idea that you want others to buy into and accept and need to bring those people around to your way of thinking. Another example may be that you … Read more
Background What is motivation? The term motivation is used to describe a driving force that causes us to do something. We use the term in the context of being more motivated or motivating someone else. Motivation is often seen as a key leadership and management skill. We also have the responsibility to self-motivate. In this … Read more
Background What is self-awareness? Self-awareness is the understanding of you. It involves the understanding of a range of different things about ourselves. Self-awareness is about knowing ourselves better, how we act and behave and what we show other people. What is Self-Awareness? Self-awareness is about having a deeper understanding of yourself. It means you take … Read more
Background What is effective listening? Effective listening, also known as active listening, describes when we concentrate on listening to what someone else has to say. Effective listening requires conscious effort, and when we do listen effectively, we are listening to understand and not just hear what someone has to say. What is Effective Listening? Effective … Read more
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