Mintzberg’s Management Roles

Mintzberg’s Management Roles describes the different roles a manager or leader has. A leader will need to do various roles throughout the day and Mintzberg’s Management Roles helps to understand what they are.

Management By Wandering Around (MBWA)

Management by Wandering Around (MBWA) shows that in order to get the best from people and really understand what is going on in the team, a manager or leader needs to walk around and talk to the team. In this post, we look at how to make Management by Wandering Around work.

Appreciative Inquiry – A Problem Solving Technique

Appreciative Inquiry (AI) is a model for analysis, decision-making and creating change within organisations. It’s about the search for the best in people or an organisation and a tool we look at in our Critical Thinking and Problem-Solving Training Course

The 7 Cs of Communication

The 7 Cs of Communication is a checklist to ensure that your communication is effective. It’s a tool we cover in our communication skills training course in much more depth, but we hope you find this brief overview useful.

People Are Not Mushrooms – Don’t Keep Them In The Dark

Do you have a communication strategy that serves to keep your team and people in your organisation updated? People don’t like to be kept in the dark and, in this post, we look at the impact of not communicating and the benefits of having a more planned approach to communication.