Click the tabs below to see all of the details about our assertiveness skills training course in Burnley. We’re here to help if you have any other questions. You can see all of the ways to get in touch on our contact us page.
Aim & Objectives
In this Assertiveness Skills Training Course we aim to provide those that attend with the skills and approaches to communicate more confidently with others.
By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.
Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment.
Those who attend this Assertiveness Skills Training Course in Burnley will:
Be able to recognise Aggressive, Passive and Assertive behaviour
Understand where being assertive fits into your basic rights
Know how to adopt their style based on the situation they are in
Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
Know how to deal with confrontation and challenges and difficult situations in a confident manner
Be able to apply the skills necessary to be more assertive
Here is what we cover in our Assertiveness Skills Training Course in Burnley:
What is Assertiveness?
An introduction to what Assertiveness is and what it means
Why be assertive?
Aggressive and Passive Behaviours
Understanding what assertiveness is not
Looking at gut reactions and controlled reactions
Understanding the link between these behaviours
Body language, language and words associated with assertiveness
How to use different assertive skills and behavious and how to adapt them to different situations
How to demonstrate confident communication
Using controlled responses and not a gut reaction
Assertiveness and Relationships with others
Understanding where gut reactions and unconscious reactions come from
Understanding how our reactions can drive aggressive and passive behaviours in others
Looking at your own style of communication and that of others to understand how to reduce conflict
Asking for what you need and want with confidence
Dealing with confrontation and challenges
Different Ways of Being Assertive
Bill of rights – What is this and what does it mean?
If you opt to have this course delivered in-house, the content above can be tweaked and changed to ensure the course meets your specific needs.
Download a copy of the assertiveness skills training course overview by clicking here.
Public Open Course
Our assertiveness skills course is run as an open course. The course is delivered as both an online virtual training course or in person at venues close to Burnley and across the UK. The course is fun and interactive with plenty of opportunity to practice the skills from the course.
We can deliver this assertiveness skills training course as an in-house course for your business. We can deliver this as either a virtual online course or in person at your organisation. To find out more about how in-house delivery works and to get a quote, click below.